About Us

The GTMC is the representative association for Travel Management Companies (TMC's) and the business travel community in the UK, with our members accounting for over 90 percent of all managed travel booked in the UK.

Our industry partners are all influential travel industry suppliers including airlines, airports, accommodation companies, rail, car rental, technology and payment providers.

Working with our members and industry partners, we raise the profile of the vital role business travel plays in the broader economy. This includes facilitating leading industry events, commissioning surveys and research and lobbying organisations that can impact and influence our industry; including suppliers, UK Government and EU legislators.


The GTMC is a not for profit Membership organisation. Established in 1967 it is a company limited by guarantee with no share capital.

The GTMC is governed by its Executive Board, of fourteen individual TMC's comprising a broad representation of our Membership.

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GTMC Board Of Directors

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Paul Allan
Chairman and GTMC Officer

Biography >
Paul started work in the travel Industry in 1975, joining the family travel business, Ian Allan Travel.

In 1987 Paul was elected to the Executive Board of the Guild of Business Travel Agents (now GTMC, serving as Chairman in 1993 and 1994, 2006, 2007 and 2017.

Paul is Executive Chairman of Ian Allan Travel Ltd, Ian Allan Motors Ltd and Tennay Properties Ltd, and an executive Director of Ian Allan Group Ltd, Ian Allan Publishing Ltd and Chase Organics Ltd.
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Mervyn Williamson
Treasurer and GTMC Officer

Biography >
Mervyn  joined the Phoenix Travel Group in 1995 and became a major shareholder in the agency following a management buy-out. When Phoenix was acquired by TQ3 Travel Solutions in 2003 he was invited to join the European Board and appointed Managing Director of the UK and EMEA in 2003.

With his business partner Jon Langley, he acquired Statesman Travel in July 2007. Since that time, the company has more than quadrupled in size.

Mervyn is also the Vice Chairman of Travel Solutions International, its global travel management partnership that operates in over 40 countries.

He has served on the Executive Board of the GTMC since January 2011 and as Treasurer since July 2012.

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Clive Wratten
Amber Road
(GTMC Officer)

Biography >
Clive Wratten was appointed to the position of CEO for Amber Road on December 21, 2015, bringing more than 20 years of travel industry expertise to the role. Since joining Amber Road, Clive has evolved Amber Road's positioning to be the UK's first Travel Partnership Company.

Before joining Amber Road, Clive was General Manager, UK at Etihad Airways where he was responsible for building the airlines UK profile. Before joining Etihad, Clive was the UK General Manager for Gulf Air. Clive has also held senior sales roles with HRG, Qantas and was multinational business development manager for British Airways.

Clive is a member of the GTMC Executive committee, and chair of the Air Strategy Group. He has been a Director of the Board of Airline Representatives UK, a Council Member of IATA's Airline Joint Passenger Committee as an agent and as an airline member, and an advisor to the Board at the BCNH UK College of Nutrition.
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Suzanne Horner
Gray Dawes Group
(GTMC Officer)

Biography >

Suzanne Horner, CEO at travel management specialist Gray Dawes since 2011, has overseen the transformation of the business from 40 employees, 1 office, £30m turnover organisation to one that now boasts 180 employees, 5 offices and £110m+ sales.

 Suzanne has previously worked in a senior capacity at British Airways, Egencia and Norwegian Cruise Line. In October 2018 Suzanne was given the Outstanding Achievement Award by Advantage Travel Partnership.

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Richard Boardman
Reed & Mackay Travel

Biography >
Before joining Reed & Mackay, Richard worked in the City qualifying as an ACII and ACILA. He left the Insurance industry in 1994 to become Managing Director and subsequently CEO of his family business Reed & Mackay. 

Reed & Mackay has grown organically to become one of the most trusted and respected companies in the Business travel management sector. It continues to attract the best consultants in the business and its in-house technology, iQ, empowers them to deliver a truly unique service.The business focuses on high performance professionals with specialist and exacting requirements.  

Having attracted investment into the business to take it onto the next exciting phase of growth, Richard's role is now as a Board Director of Reed & Mackay with responsibility for industry matters and Chairman of Reed and Mackay's Partner network which joins together market leading specialists in over 45 countries
worldwide with its own offices in UK, USA, Dubai and Germany.
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Gary McLeod

Biography > 

Gary joined Traveleads in 1982, working as a consultant in business travel and then sports travel, before leaving at the end of 1984 to spend two years as a member of the sales team for P&O Cruises.

Re-joining Traveleads as General Manager in 1986, Gary was responsible for the establishment of Traveleads' highly successful sports and group travel division, and the expansion of work in the wider corporate markets.

In a 40-year travel industry career, Gary has worked in retail, tour operating and across both sales and operations in corporate/specialist travel management, and has been closely involved with the development and implementation of technology and operating systems within the travel management sphere.

A keen advocate of the professional services brought to their clients by the members of GTMC, Gary is delighted to have the opportunity to play a role in widening the influence of GTMC, and is hugely enjoying working alongside TMC peers in building relationships across the wider travel industry.

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Adam White
Baxter Hoare Travel

Biography >
Adam White joined the GTMC as Director in January 2000.

A travel professional with over 14 years' Director and Board level experience, Adam is passionate about innovation, technology and the execution of change strategies. Results focused with refined operational, commercial and customer experience expertise garnered from his tenures at companies such as Bath Business Travel Management and Radius Travel, Adam is both entrepreneurially effective and commercially minded. A regular speaker at business travel related events, Adam has the ability to combine creativity and innovation with robust execution to transform business performance. Adam creates a lasting impression; a powerful communicator and persuasive influencer, he is capable of motivating teams, colleagues and customers alike.
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Mick Gibbs
Norad Travel

Biography >
Majority shareholder of The Norad Travel Group one of UK's top 30 Travel Management Company's, and a major employer in the Hampshire area with other UK offices in Somerset, Wiltshire Northern Ireland, Kent and Associate International offices. Over 30 years of Business Travel and general management experience and the last 20 years in Senior/Directorate Roles including Pickford's, Britannic, Portman Automobile Association.

Educated to Degree level in Business Studies and IT, regularly assists on Global Panels studying and implementing best working travel management practices, via his involvement with ABC Corporate Services Global Connect WIN The International Global Partners Division of Advantage Partnership and Ernst Young and Partners. An active European Consultant for Sabre Travel Network development programmes in Europe and USA. Through his consultancy services is heavily involved in the reengineering of the thought and working practices of many UK based agencies, the
development of companies IT infrastructures which has included the governments Crown Agencies in their Global education program.

Chairman of Focus Partnership, the UK's Leading SME collaborative Partnership  overseeing a wide and diverse set of general industry issues and Projects. Also an active member of Focus Tech Panel and continues to contribute to the group's bigger picture via the emergence of various implementation Groups. Regular member of major Travel Industry steering groups both industry and commercially represented.

A multi-faceted individual whose prime aim since the 80's has been to change the
"unprofessional" perception the industries profile has had within the commercial world through education, belief of individuals and sheer tenacity. Consummate professional who does not suffer fools gladly and has an endearing ability to ensure success through change management at all levels. A massive believer in young talent and pioneered the Norad Academy in conjunction with the Schools and Colleges
within Hampshire.

Living in the village of Liss is a regular contributor to the local business and currently
sits on the Board of Business East Hampshire. Married with 6 children a fanatical Leeds United follower and an avid golfer.
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Trevor Elswood
Capita Travel and Events

Biography >
Driven by the 'why should customers choose us?' principle, Trevor works alongside Capita Travel and Events' leadership team to ensure the company remains unique, compelling and innovative.

Following Capita plc's acquisition of NYS Corporate in April 2017, Trevor took on the
additional role of managing director of the specialist events, meetings and business travel company.

Trevor has over 25 years of experience in the sector. In 2000, he joined hotel and meetings specialist, BSI, managing customer and supplier relationships before being appointed managing director.

When Capita acquired BSI, Trevor helped integrate the industry's leading specialists into a single, expert travel and events brand, Capita Travel and Events.

Joining the GTMC Executive Board in 2017, Trevor's aim is to bring his passion for the industry, broad experience, knowledge and pragmatism, to fellow GTMC members.
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Andrew Clarke

Biography >
Andrew holds the position of Senior Director within global customer operations at
Expedia owned Egencia, and is responsible for providing a broad range of Travel Management leadership to Global Customers headquartered around the world.

Leading a large and rapidly growing team of travel specialists who provide a full end to end support & service from Sales and Business Development, Program Management, Customer Service and Account Engagement, Andrew's role requires him to have a close understanding of modern traveller requirements and align Egencia's market-leading high online Travel Management services to their 24/7 expectations. Whilst maintaining a constant eye on industry trends, supporting focus on reducing the cost of travel, and obtaining close compliance to customer's travel policy and duty of care to their employees.

During his twenty-seven year career in the industry, Andrew has held multiple roles at
Egencia including General Manager UK and Head of UK Operations. Prior to Egencia
Andrew worked at CWT and was responsible for several key service centres and led the introduction of online support. 

Andrew lives in Manchester with his wife and three children and is a keen golfer and
passionate supporter of Manchester City.
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Pat McDonagh

Biography >
In 2012, having previously had a successful career in Tour Operating with MyTravel, Thomas Cook and The Co-operative Travel, Pat undertook the role of Head of  Business Travel for the Thomas Cook Co-operative Travel JV. Since then he has managed the business through its acquisition by the Al Tayyar Group and it's rebrand to Clarity Travel Management whilst transforming and growing the business
through a number of significant new business wins and technology innovations.

Now CEO of the combined Portman Clarity business, the UKs 8th largest TMC, Pat
joined the GTMC Executive Board in February 2017.
Steve Barass

Biography >
John O'Sullivan
Key Travel

Biography >
John is Managing Director for UK and Europe at Key Travel, the world's largest TMC exclusively dedicated to supporting the not for profit sector. Through simplifying the complexities of their travel John and his team of over 200 support some of the world's leading Humanitarian, Education and Faith organisations - as well as many smaller dedicated and highly committed charities - in their mission to do good around the world. 

John joined the company five years ago as Group Marketing and Product Director, leading the Key Travel team in developing and marketing new products and propositions. He spearheaded the development of travel risk and duty of care support, committing to sponsorships of specialist risk conferences, events and research. Through his global remit, he has worked with Key Travel's US team to extend their success in the UK academic sector to the USA where they now work with organisations such as MIT and Harvard.      

Immediately prior to his role at Key Travel John founded 'Ten2Two', a pioneering part-time and flexible working recruitment business in 2007 and remains their Chair. John's career has spanned the retail, communications, technology and the online sectors, where he was one of the first movers in the development of broadband internet, consumer internet services, streaming TV and retail ecommerce. 
Maria Baty

Biography >
Maria's career in the travel industry spans over 25 years in a variety of fields, including corporate, entertainment, media and fashion. Maria joined the Regional team of UNIGLOBE Travel in 1992 where she worked as Director of Training and Development supporting numerous start-up companies before joining Top Flight Travel as a Company Director in 1998.    

Top Flight Travel was acquired by Altour in 2016 and Maria has recently been appointed Managing Director, Altour UK.  Altour is part of the Travel Leaders Group of companies and Maria also sits on the UK leadership team of Travel Leaders UK.   

 In her spare time enjoys challenges such as competing in the London Triathlon, the River Dart 10k swim, and trekking to Machu Picchu. She is also an active supporter and member of the Women's Supporting Women Group of the Princes Trust.